Shipping policy

  • Shippping Method : Selected by customer
  • Shipping Area : Australia wide 
  • Shipping Rate : $10 under $100 order, Free shipping over $100 order
  • Delivery Time : 2-7 days
  • Please take into consideration that some products may take additional time for delivery and processing. For a big parcel(Alzipmat), it might take extra 5~10 days depending on delivery company/shipping area.  If the shipping cost is too high, we will contact you for extra charges/cancellation.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service centre if you would like to request an exchange or return on your order.


A Friendly Note About Your Delivery

We want to make sure you receive your order smoothly. Please ensure someone is available at your shipping address to accept the delivery.

If our couriers attempt a delivery and no one is home, the parcel will be returned to us.(Notification is given, Delivery attempted, Tracking number is given). In this case, you will be responsible for covering all shipping fees, which includes the initial cost to send your order and any return charges incurred.

To avoid any extra costs, we recommend keeping an eye on your tracking information and being ready for your delivery's arrival. If you have any questions, please don't hesitate to get in touch with our team.

Sales@babyhouse.com.au

 

Haenim baby bottle steriliser can be shipped to New Zealand. 

Express international post by Australia post : $70 Fixed cost

  • Delivery Time : 3-10 business days.